Episode 39: How to ask for what you want with Amy Fish
Episode 39: How to ask for what you want with Amy Fish

Episode 39: How to ask for what you want with Amy Fish

Amy Fish knows a thing or two about complaints, she is the Ombudsperson (Chief Complaints Officer) for a University in Quebec, Canada and has written a book titled ” I wanted fries with that: How to ask for what you want and get what you need”.

In this episode we talk about:

  • How to complain effectively
  • The recipe for a good complaint
  • Why we are afraid of admitting we’re wrong
  • What happens when you don’t get what you want 
  • How to ask for what you want at work, in a relationship or even at your favourite lunch spot
  • When to complain and when to let it go
  • How do we differentiate between wants and needs

Listen, share with your friends and leave a rating !

For context: this conversation was recorded during the Coronavirus pandemic of 2020.

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